Guarantee & Returns
O4Nutrition's Promise: Our 30-Day Money-Back Guarantee
At O4Nutrition, we pride ourselves on delivering the highest quality wellness products, covering fitness, nutrition, and bariatric care. We believe in our products' efficacy, supported by rigorous clinical research and proven results. We're confident you'll feel the difference in your health journey, which is why we offer a 30-day money-back guarantee.
If, for any reason, you are not entirely satisfied with your purchase, you can return the unused portion within 30 days. We'll promptly process your refund, ensuring a hassle-free return process.
Here's how our return process works:
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Request for return: You must request a product return within 30 days of your purchase.
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Return Authorization number: All returns require a Return Authorization number. Contact our dedicated Customer Service Team, and they'll provide you with the necessary Return Authorization number and guide you through the return process.
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Website purchases only: We only accept returns for purchases made directly through our website. Unfortunately, we cannot process returns for purchases made through third-party retailers.
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Shipping costs: Please note that shipping costs are non-refundable, unless there was an error in your shipment on our part.
Please note, our returns center is currently unable to process exchanges. We apologize for any inconvenience this may cause.
If you have any queries regarding our return policy or need help with your return, please contact our Customer Service Team at info@o4nutrition.com . Kindly reference your original order number for us to assist you efficiently.
At O4Nutrition, we value your trust and strive to ensure a smooth, satisfactory shopping experience. Your wellness journey is our priority.